Progress Dashboard

PEOPLE20192021
BEHIND PLANIN PROGRESSONGOINGSUCCESSBEHIND PLANIN PROGRESSONGOINGSUCCESS
TRAINING, DEVELOPMENT & TALENT RETENTION
Employee Satisfaction Survey
Cultivation of Excellent Work Environment
Board of Directors & Employee Development Trainings
Reintegration Programs for Employees on leave
Parental Leave Practice
Skills Gap Analysis
Workplace Social Media Platforms
Senior Management Networking Clubs
Yoma Bulletin
Performance Management Framework
Teambuilding & Employee Funfair Events
CUSTOMER
Complaints Handling & Implementation
Affordable housing Project
500 Bus Shelters in Yangon
Employee Engagement of the Year Award
Health Promotion Initiative of the Year Award
ICT Initiative of the Year Award
Hospital of the Year Award
Patient Safety Initiative Award Customer Safety Award
Service Delivery Innovation Initiative Award Award
DIVERSITY & INCLUSION
Gender Inclusive Succession Planning
Flexible & Inclusive Promotion Practice
Non-discriminatory Professional Development Programme
Group-wide Diversity & Inclusion Council
Equal Pay for Equal Work of Equal Value
Childcare Support
HEALTH, SAFETY & ENVIRONMENT
Preventive Measures on Accidents and Deaths
Customers' and Employees' Health & Safety Measures
Employee Life Insurance Plan
COMMUNITY ENGAGEMENT
Fund Raising for Community Donations
In-work Poverty Reduction
Yoma Yangon International Marathon 2020
Community Light Center
Community Commitment Framework
Step in - Step Up Programme
HUMAN RIGHTS & LABOR RIGHTS
Human Rights Policy
Employment Policy
Anti-Slavery Practice
PLANET20192020
BEHIND PLANIN PROGRESSONGOINGSUCCESSBEHIND PLANIN PROGRESSONGOINGSUCCESS
ENERGY CONSUMPTION & SOURCING
Earth Hour Initiative
Renewable Energy
Solar Energy
WASTE RESOURCE PRESERVATION
Waste Water Treatment
WASTE MANAGEMENT
The Less Single Use Plastic Campaign
Paperless Culture
PHSH's EMR - ERP System
PROFIT20192020
BEHIND PLANIN PROGRESSONGOINGSUCCESSBEHIND PLANIN PROGRESSONGOINGSUCCESS
TRANSPARENCY
Anti-Corruption Initiatives
Pwint Thit Sa Report Participation
STAKEHOLDER ENGAGEMENT
Annual Dividend Payment
United Nations Global Compact Member
Stakeholder Survery for Materality Analysis
CSR Contribution
TAX
Annual Tax Payment

*New Initiatives of the year of 2021-22.

This table summarizes the progress of programmes FMI and Yoma Group as a whole, who have jointly engaged during the period of 2021 to align with Yoma Group’s sustainability strategy targeting Governance and the 3Ps – People, Planet and Profit.

Employee Professional Development & Talent Retention

The Group believes that employees are the most valuable assets of the company. The performance of each employee is instrumental for the Group in developing a competitive advantage. The Group also believes that success and future value creation depends on the effective measurement and management of these critical non-financial or intangible resources that comprise the intellectual capital of the business. This includes the knowledge, skills and corporate reputation. As such, we provide training programmes continuously to ensure that employees have the appropriate learning and development opportunities to build functional and technical skills to succeed at their jobs. These programmes aim to assist them not only to manage themselves well, but also to manage others effectively. The impact and effectiveness of these training programmes are further reviewed and improved periodically based on the feedback received from the employees.

Yoma Learning

Training Programs provided by Yoma Group HR (Between April 2019 and March 2022)

Sr. Programs Types
110 Soft Skills You Will Need
2Team Building For Managers
3Employee Motivation
4Developing New Managers
5Teamwork & Team BuildingLeadership Development
6Change Management
7Goal Setting & Getting Things Done
8Interaction Skill
9Delegating with Purpose
10Executing Strategies at Front Line
11Negotiation Skill
12Communications Skill for Success
13Work-Life Balance
14Anger & Stress Management
15Presentation Skill
16Time ManagementProfessional Development
17Critical Thinking(Soft Skill)
18Creative Problem Solving
19Public Speaking
20Business Ethics
21Emotional Intelligence
22D.I.S.C & Personal Branding
23Business English
24Engaging Hearts & Mind
25Managing Meeting & Email Etiquette Professional Development
26Microsoft Excel(Hard Skill)
27Handling Difficult Customer
28Design ThinkingProduct & Service Development
29Customer Service
30Finance For Non-Finance Process, Procedure, Policy
31Project Management Financial Awareness
32Corporate Governance Roll Out
33Group Induction
34Anti - Corruption
35Code of ConductCovenant Obligation
36Whistle Blowing
37Operational Compliance General Guidelines
39Emergency Response Plan
39Sustainability

WFH in-a-box

WFH in-a-box, a new learning program launched in May 2020, was developed by the Yoma Group’s Talent and Development team. It was of a six-week program, delivered in collaboration with Prof. Dr. Aung Tun Thet, aimed to help managers build productivity, efficiency, and camaraderie with their teams in a WFH setting while the whole Myanmar was locked down to cope with COVID 19.

WFH IN-A-BOX THEME & CONTENTS SUBJECT
WEEK 1SETTING UP FOR SUCCESS: PERSONAL PRODUCTIVITYTHEME
2020-05-04MonSpace Optimization PERSONAL PRODUCTIVITY
2020-05-05TueTime Optimization
2020-05-06WedTechnology Optimization
2020-05-07ThruCommunication Channel Optimization
2020-05-08FriProductivity Optimization
WEEK 2MANAGING YOURSELFTHEME
2020-05-11MonClarifying goals and performance leversLEADERSHIP & MANAGEMENT
2020-05-12TueFinding focus & flow PERSONAL PRODUCTIVITY
2020-05-13WedFinding your voice COMMUNICATION
2020-05-14ThruPartnering with your peers COLLABORATION
2020-05-15FriRealistic Optimism & Causal Analysis RESILIENCY
WEEK 3MANAGING TEAMTHEME
2020-05-18MonManaging teams remotely LEADERSHIP & MANAGEMENT
2020-05-19TueManaging time & tasks PERSONAL PRODUCTIVITY
2020-05-20WedImproving writing skillCOMMUNICATION
2020-05-21ThruTeamwork COLLABORATION
2020-05-22FriEmotional Regulation & Impulse control RESILIENCY
WEEK 4MANAGING TEAMTHEME
2020-05-25MonDelegating with confidenceLEADERSHIP & MANAGEMENT
2020-05-26TuePromoting your ideas to othersPERSONAL PRODUCTIVITY
2020-05-27WedPersuasive virtual presentationsCOMMUNICATION
2020-05-28ThruFacilitation skillsCOLLABORATION
2020-05-29FriSelf-efficacyRESILIENCY
WEEK 5MANAGING PERFORMANCETHEME
2020-06-01MonPerformance Tracking LEADERSHIP & MANAGEMENT
2020-06-02TueStress managementPERSONAL PRODUCTIVITY
2020-06-03WedConducting effective meetingsCOMMUNICATION
2020-06-04ThruFostering creativityCOLLABORATION
2020-06-05FriEmpathyRESILIENCY
WEEK 6DEVELOPING TALENTTHEME
2020-06-08MonCrafting career strategies with your staffLEADERSHIP & MANAGEMENT
2020-06-09TueWork-life balance PERSONAL PRODUCTIVITY
2020-06-10WedCoaching and developing employees COMMUNICATION
2020-06-11ThruSilo busting & effectiveness COLLABORATION
2020-06-12FriCourage to reach out RESILIENCY

General Information on on Employee Demographics

As of 31 March 2020

FMI Head Office

Male : FemaleLocal / ExpatMean Age (yrs old) Turnover Rate Training Hours AttendedNumber of Accidents & Deaths DisabilityAbsenteeism Rate
28% : 72%100%3713%14838 HoursNilNilNil

* The data above is calculated based on FMI Head Office’s level only, while Training Hours Attended is calculated based on the whole Yoma Group.

Yoma Bank

For Yoma Bank’s information on its relevant sustainability performance, please refer to this link.

Pun Hlaing Siloam Hospital

Male : FemaleLocal / ExpatMean Age (Yrs Old)Turnover Rate (Apr 19 to Mar 20)Number of Accidents & DeathsDisabilityAbsenteeism Rate
17% : 83%99.4% / 0 .6%31 2.4%NilNilNil

Energy Efficiency Initiatives

The Group’s key performance indicators (KPIs) provide a focus for measuring and reporting sustainability and compliance, which forms part of our Sustainability Reporting. With the aim to provide transparency to our stakeholders, we have extrapolated the correlation between our KPIs in the table below. Performance indicators are reported as at Quarter Three of 2019.

Environmental Issues Record

FMI Head Office

Indicator 2017-20182018-20192017-2018 vs. 2018-2019
Q4Q1Q2Q3Q4Q1Q2Q3% Change
Electricity Consumption (kwh)1319165217441843185719892352245032% Increase
Waste Disposal Record (ton) 3.824.5820% Increase
Water (m²)85.4106.5125.9111.1124.8139.6147.0116.923% Increase

* This Environmental Issues Record illustrates FMI’s electricity consumption and waste collection between October 2017 and September 2019.

Yoma Bank

For Yoma Bank’s information on its relevant sustainability performance, please refer to this link.

Pun Hlaing Siloam Hospital

Indicator2017-20182018-20192017-2018 Vs 201-2019
Q4Q1Q2Q3Q4Q1Q2Q3% Change
Electricity Consumption (kwh)1,107,0001,102,5001,116,0001,080,0001,089,0001,080,0001,107,0001,080,0001.14% decrease
Waste Disposal (m3)2852792822852792702732763.01% decrease
Water (m2)129,000129,600132,000130,500130,200126,900135,000126,0000.58% decrease

Social Responsibility

FMI targets to achieve long term sustainability in line with our mission statement of “Built a Better Myanmar for its people. Our sustainable development is partly to manage entities’ operations, its products and supply chain management to protect the environments and to have great impact in what we do.  We have identified our entities’ social responsibilities below.

Product Responsibility

 For Yoma Bank’s information on its relevant responsibilities, please refer to this link.

 For Pun Hlaing Siloam Hospitals’ information on its relevant responsibilities, please refer to this document.

Supply Chain Management

 For Yoma Bank’s information on its relevant responsibilities, please refer to this link.

 For Pun Hlaing Siloam Hospitals’ information on its relevant responsibilities, please refer to this document.  

Zero Harm / Accidents

We are committed to preventing work-related accidents, incidents and injuries. Zero Harm/Accident is our mandate for the Group. Safety is treated with total respect and our aim; through international standards and our documented policies & procedures is to implement and maintain high standards of safety & environmental management, which will ensure the health and safety of our employees and those that are affected by our operations at work.

We ensure that suitable training and resources are made available to promote awareness of health and safety throughout the Group. We also ensure that risks to health and safety of our employees and contractors/subcontractors throughout the supply chain are properly assessed and controlled. The Group OH&S Department has carried out followings OH&S Trainings proactively to prevent/reduce the frequency of accidents across the Group.

Sr.In-house Safety Training Course
1Safety Induction Course
2Safety Awareness Briefing on site
3Fire Fighting Demostration
4Basic First Aider Training
5Risk Management Training