Progress Summary

PEOPLE    
Training, Development & Talent RetentionDiversity & Inclusion
Employee Satisfaction SurveyGender Inclusive Succession Planning
Bronze Award for Excellence in the Workplace EnvironmentFlexible & Inclusive Promotion Practice
Gold Award for Best Learning & Development ProgramNon-discriminatory Professional Development Programme
Best Local Myanmar Employer of the YearGroup-wide Diversity & Inclusion Council
Board of Directors & Employee Development TrainingsEqual Pay for Equal Work of Equal Value
Partnership with GIFT Program Childcare Support
Reintegration Programs for Employees on leaveHealth, Safety & Environment
Flexible Work Arrangements Preventive Measures on Accidents and Deaths
Parental Leave PracticeCustomers' and Employees' Health & Safety Measures
Skills Gap Analysis Community Engagement
Workplace Social Media Platforms Fund Raising for Community Donations
Senior Management Networking Clubs In-work Poverty Reduction
CustomerCreating Shared Value in Banking: Yoma Bank & Wave Money
Complaints Handling & Implementation World Clean Up Day Participation 2018
Human Rights & Labor RightsYoma Yangon International Marathon 2019
Human Rights Policy Community Light Center Program
Employment Policy Community Commitment Framework
Anti-Slavery Practice
PLANET 
Energy Consumption & Sourcing
Earth Hour Initiative
Renewable Energy
Solar Energy
Water Resource Preservation
Waste Water Treatment
Waste Management
The Less Single Use Plastic Campaign
Paperless Culture
PHSH's EMR - ERP System
PROFIT 
Transparency
Anti-Corruption Initiatives
Pwint Thit Sa Transparency Report Participation
Stakeholder Engagement
Annual Dividend Payment
United Nations Global Compact Member
Affordable Housing Project
500 Bus Shelters in Yangon
Tax
Annual Tax Payment
Planning
Trending to
Succeeded

* This table summarizes the progress of programmes FMI and Yoma Group as a whole, who have jointly engaged during the period of 2018 and 2019 to align with Yoma Group’s sustainability strategy targeting the 3Ps – People, Planet and Profit.

Employee Professional Development & Talent Retention

The Group believes that employees are the most valuable assets of the company. The performance of each employee is instrumental for the Group in developing a competitive advantage. The Group also believes that success and future value creation depends on the effective measurement and management of these critical non-financial or intangible resources that comprise the intellectual capital of the business. This includes the knowledge, skills and corporate reputation. As such, we provide training programmes continuously to ensure that employees have the appropriate learning and development opportunities to build functional and technical skills to succeed at their jobs. The impact and effectiveness of these training programmes are further reviewed and improved periodically based on the feedback received from the employees.

Yoma Learning

Traning Programmes provided by Yoma Group HR as of Dec 2018

Sr. Programs Types Delivered in 2018To be delivered in 2019
110 Soft Skills You Will Need **
2Team Building For Managers**
3Employee Motivation**
4Developing New Managers**
5Teamwork & Team BuildingLeadership Development*
6Change Management**
7Goal Setting & Getting Things Done****
8Interaction Skill***
9Delegating with Purpose*****
10Executing Strategies at Front Line**
11Negotiation Skill **
12Communications Skill*
13Work-Life Balance*
14Anger & Stress Management****
15Presentation Skill****
16Time ManagementProfessional Development
***
17Critical Thinking(Soft Skill)***
18Creative Problem Solving**
19Public Speaking**
20Business Ethics**
21Emotional Intelligence****
22D.I.S.C & Personal Branding**
23Managing Meeting & Email Etiquette Professional Development***
24Microsoft Excel(Hard Skill)****
25Handling Difficult Customer **
26Design ThinkingProduct & Service Development***
27Customer Service**
28Finance For Non-Finance Process, Procedure, Policy*****
29Project Management Financial Awareness*****
30Corporate Governance Roll Out**
31Group Induction**
32Anti - Corruption**
33Code of ConductCovenant Obligation**
34Whistle Blowing**
35Operational Compliance General Guidelines **
36Emergency Response Plan**
37Sustainability **

* Delievered Once a month
** Delivered Quarterly
*** Delivered Biyearly

General Information on FMI’s Employee Dempographics

Male : FemaleLocalMean Age (yrs old) Turnover Rate Employees Received TrainingsEmployee's Participation in
Community Events
Number of Accidents & Deaths Promotion Rate Employees with DisabilityAbsenteeism Rate
32% : 68%100%348%44%49%032%00

* Data illustrated above is based on the Head Count of FMI Head Office level as of Dec 2018.

Energy Efficiency Initiatives

The Group’s key performance indicators (KPIs) provide a focus for measuring and reporting sustainability and compliance, which forms part of our Sustainability Reporting. With the aim to provide transparency to our stakeholders, we have extrapolated the correlation between our KPIs in the table below. Performance indicators are reported as at Quarter Three of 2018.

Environmental Issues Record

Indicator 2017 - 2018% Change 2017 - 2018
Q4Q1Q2Q3Q4Q1Q2Q3
Electricity Consumption (kWh)440551581614025%5%5%
Waste Disposal Record (ton) 16.040

* This Environmental Issues Record illustrates FMI’s electricity consumption and waste collection between October 2017 and September 2018. % Change for Waste Disposal is displayed as 0 because FMI has relocated to its new Head Office in mid-2017 only.

Zero Harm / Accidents

We are committed to preventing work-related accidents, incidents and injuries. Zero Harm/Accident is our mandate for the Group. Safety is treated with total respect; and our aim, through international standards and our documented policies & procedures, is to implement and maintain high standards of safety & environmental management, which will ensure the health and safety of our employees and those that are affected by our operations at work.

We ensure that suitable training and resources are made available to promote awareness of health and safety throughout the Group. We also ensure that risks to health and safety of our employees and contractors/subcontractors throughout the supply chain are properly assessed and controlled. The Group OH&S Department has carried out followings OH&S Trainings proactively to prevent/reduce the frequency of accidents across the Group.

Sr.In-house Safety Training Course
1Safety Induction Course
2Safety Awareness Briefing on site
3Fire Fighting Demostration
4Basic First Aider Training
5Risk Management Training