Sustainability & Responsibility

Sustainability Strategy

At the core of First Myanmar Investment Public Company Limited, Sustainability Strategy is one of the vehicles we use to help us achieve our mission, which it to “Build a Better Myanmar for Its People.” We strive to create long-term value through our Vision:

Our mission and targets are aligned closely to the Myanmar Sustainable Development Plan recently published in August 2018, enabling us to create greater value for our stakeholders. Our focus on the highest standards of governance, ethics, sustainability and responsibility also reflect our commitment as one of Myanmar’s leading companies in the industry.

Within the context of our Sustainability Framework, FMI Head Office provides leadership and capital to support the operating companies in their respective areas of service delivery and operational expertise. We monitor and evaluate the sustainability performance of our operating companies in six key areas –Anti-corruption, Legal Compliance, Environment, Employee Training and Development, Diversity and Local Communities – intended to encompass and incorporate the significant Environmental, Social, Governance (ESG) impacts of their operations.

Each of FMI’s major investees is actively enhancing their capacity to serve the public. Beyond mere compliance with minimum service standards, our management focuses on improving their own governance, service excellence, and social responsibility through innovation. Our investees report ESG performance separately.

Stakeholder Mapping

Customers

Serving millions of customers every year, from unborn babies to the elderly and from city dwellers to rural farmers, as a Group, we are committed to be a local brand that caters to various social strata of Myanmar.

Suppliers

Together with our suppliers, we commit ourselves to offer premium and quality-assured products and services through responsible and ethical practices that serve the needs of our customers.

Investors

We ensure that our invesstors’ values are aligned with the entire supply chain – focusing on market opportunities, innovation, sustainability, and corporate social responsibility.

Business Partners

We look for long-term sustainability in every partnership we embark on, both with local and multinational partners. In every business we enter, we exercise due diligence to assess whether our prospective partners’ way of doing business is compatible with our philosophy.

Employees

While striving to achieve a diverse and inclusive workforce that broadens our collective skills and perspectives, we invest in our people to build careers around a shared culture of fairness, diversity, empowerment, and recognition.

Regulators & Financial Institutions

We strive to adhere to the Group’s zero tolerance approach to corruption, bribery and fraud, while committing to comply with rules and regulations in all jurisdictions we operate in.

Communities

To be a responsible corporate citizen is in the DNA of our Group. We are committed to building capacity and giving back to the communities in various aspects, both financially and non-financially in which we operate.

Material ESG Topics' Performance and Targets

The Board of Directors (“the Board”) considers sustainability to be a key element of FMI’s mission to “Build a Better Myanmar for its People”. Together with Management, the Board is committed to managing relevant environmental, social and governance (“ESG”) risks and opportunities across the Group while contributing positively to the environment and society.

FMI’s sustainability efforts are guided by the United Nations Sustainable Development Goals (“SDGs”) and the principles of the United Nations Global Compact (“UNGC”), with a focus on People, Planet and Profit. FMI is committed to responsible business practices, environmental stewardship, employee development, and supporting the communities in which it operates.

FMI’s FY2026 review confirmed that the material topics identified in FY2023 remain relevant to the Group’s sustainability priorities and business operations.

Accordingly, FY2026 Sustainability Section continues to focus on the following material topics:

Anti-Corruption
Legal Compliance
Economic Performance
Employee Skills, Training, and Development
Diversity & Equal Opportunity
Human Rights & Labour Management
Local Communities
Customer Satisfaction
Health & Safety
Climate Change, Energy & Water Use, Waste & Effluents

MATERIAL ESG FACTORS	FY2024 TARGETS	FY2024 PERFORMANCE	FY2025 PERFORMANCE	FY2026 PERFORMANCE	FY2027 TARGETS	GRI Standard
Anti-Corruption	100% of follow-ups on all reports on fraudulent behaviour. 100% new hires to be trained in Corporate Governance and Code of Conduct in the first three months To establish an anonymous whistleblowing system accessible to all employees through a digital platform via QR codes and/or dedicated webpages. To resolve at least 95% of reported corruption concerns within 90 days of receipt	100% resolution rate on all whistleblowing complaints. The whistleblowing framework remained an effective mechanism for reporting concerns, reflecting continued awareness of available reporting channels and confidence in the Group’s governance processes.	100% resolution rate on all whistleblowing complaints. The whistleblowing framework remained an effective mechanism for reporting concerns, reflecting continued awareness of available reporting channels and confidence in the Group’s governance processes.	100% resolution rate on all whistleblowing complaints. The whistleblowing framework remained an effective mechanism for reporting concerns, reflecting continued awareness of available reporting channels and confidence in the Group’s governance processes.	Whistleblower reporting: (Medium-term) Strengthen support mechanisms for whistleblowers Increase awareness of the Whistleblowing hotline through internal campaigns and provide assurances of protection against retaliation Asset Recovery: Enhance effectiveness by improving the tracking, reporting, and resolution of suspected asset misappropriation cases. Ethics Training and Compliance: (Short-term) 100% participation in mandatory ethics training programmes for all employees, including new hires. Conduct workshops tailored to reinforce the Group’s Ethics & Code of Conduct. Monitor attendance and feedback to continuously improve training effectiveness and promote a culture of integrity across the organization	GRI 205 - 2
Legal Compliance	To fully comply with rules and regulations in all jurisdictions where we operate Conduct regular reviews of relevant local and international regulations affecting FMI’s operations. Ensure that these reviews occur at least quarterly to stay updated on any changes Ensure legal filings such as tax returns, permits and licenses are submitted accurately and on time 80% on-time submission rate for filings	No fines or non-monetary sanctions Zero significant fines or non-monetary sanctions for non-compliance with environmental, social or economic laws and regulations Ensure legal filings such as tax returns, permits and licenses are submitted	No fines or non-monetary sanctions Zero significant fines or non-monetary sanctions for non-compliance with environmental, social or economic laws and regulations Ensure legal filings such as tax returns, permits and licenses are submitted	No fines or non-monetary sanctions Zero significant fines or non-monetary sanctions for non-compliance with environmental, social or economic laws and regulations Ensure legal filings such as tax returns, permits and licenses are submitted	To fully comply with rules and regulations in all jurisdictions where we operate (Long-term) Conduct regular reviews of relevant local and international regulations affecting FMI’s operations. Ensure that these reviews occur at least quarterly to stay updated on any changes Ensure legal filings such as tax returns, permits and licenses are submitted accurately and on time (Long-term) 80% on-time submission rate for filings	GRI 419 – 1 GRI 307 – 1
Economic Performance	Balance our revenue between real estate and other businesses Focus on driving profitability and operational excellence on all our businesses	Direct Value Generated (MMK Million): 499,115.11 Economic Value Distributed (MMK Million): 435, 567.73 Total Economic Value Retained (MMK Million): 63,547.38	Direct Value Generated (MMK Million): 554, 715.70 Economic Value Distributed (MMK Million): 536, 186.20 Total Economic Value Retained (MMK Million): 18,529.50	Direct Value Generated (MMK Million): 705,406.62 Economic Value Distributed (MMK Million): 643,465.64 Total Economic Value Retained (MMK Million): 61,940.98	Balance revenue between real estate and other businesses Focus on driving profitability and operational excellence on all our businesses (Long-term)	GRI 201 – 1
Employee Skills, Training, and Development	25 hours per employee in FY2024 Identify high-potential employees and enroll them in a leadership development programme	8 hours per employee in FY2024	9 hours per employee in FY2025	12 hours per employee in FY2026	Provide a minimum of 10 hours of structured annually per employee (Short-term) Develop a highly skilled and engaged workforce over the next 5 years (Medium-term) Complete conducing a Respectful Workplace Training (self-learning video series) for all new managers and achieved 100% new managers participation. (Short-term)	GRI 404 - 1 GRI 404 - 2
Diversity & Equal Opportunity	100% of new managers to be trained on anti-harassment Recognise and reward 30% of managers contributing to diversity and inclusion in workplace Increase the percentage of male hires by 10% as a specific focus in under-represented group	100% of managers have been trained on anti-harassment	100% of managers have been trained on anti-harassment Recognize and reward 30% of managers contributing to diversity and inclusion in workplace	100% of managers have been trained on anti-harassment Recognize and reward 30% of managers contributing to diversity and inclusion in workplace	100% of new managers to be trained on anti-harassment Recognise and reward 30% of managers contributing to diversity and inclusion in workplace (Short-term)	GRI 405 – 1 GRI 406 – 1
Human Rights & Labour Management					Maintain zero tolerance and prevent the use of child labour by raising awareness on how to identify children at work 100% of new employees made aware of the Code of Conduct. (Short-term)	GRI 407 – 1 GRI 408 – 1
Local Communities	Set specific targets for local infrastructure development projects, such as road improvements or community centers within defined timelines 2 volunteer hours per employee in FY2024	Donated rations to security staff (outsourced) and housekeeping staff (both permanent staff and outsourced). Total employee volunteering hours reached 1,180 hours. Successfully organized an employee blood donation drive in October 2025, with 202 participants.	Across the Group, employees volunteered in debris removal efforts, delivered immediate relief assistance to over 5,000 affected individuals, contributed donations, and supported the long-term recovery process through the reconstruction of schools and homes following the 2025 earthquake. Total employee volunteering hours reached 1,180 hours. Successfully organized an employee blood donation drive in October 2025, with 202 participants. Successfully planted 1,750 trees in monasteries with the support of 185 volunteers.		Overall across the Group, to have 4,000 volunteer hours per year. (Short-term) Quarterly food donation drives for underprivileged communities. Engagement in sustainability through leadership (Short-term) Quarterly sponsorships and partnerships to build impactful involvement in youth activities. Each business unit supports this overarching target through tailored short-, medium-, and long-term actions.	GRI 413 – 1
Customer Satisfaction	Improve customer/investor satisfaction and loyalty Resolve 80% of complaints within a week, ensuring that customers’ concerns are addresses promptly	Adapted Stakeholder Engagement Policy Ensured company contact information is updated in website and social media to fulfil customer satisfaction Improved digital client/investor engagement platforms in all businesses	Adapted Stakeholder Engagement Policy Ensured company contact information is updated in website and social media to fulfil customer satisfaction Improved digital client/investor engagement platforms in all businesses	Adapted Stakeholder Engagement Policy Ensured company contact information is updated in website and social media to fulfil customer satisfaction Improved digital client/investor engagement platforms in all businesses	Improve customer/investor satisfaction and loyalty Resolve 80% of complaints within a week, ensuring that customers’ concerns are addresses promptly
Health & Safety	100% of employees are delivered safety trainings, covering fire safety and emergency evacuation pocedures Launch health and wellness programmes aim at reducing stress, promoting mental health, and enhancing the overall well being of employees Invest in safety-enhancing technologies, such as automated safety alerts and central monitoring systems with a goal of reducing safety incidents and virus by 90%	6 injuries recorded in Pun Hlaing Hospitals The Group’s safety protocols align with the Occupational Health & Safety Management. System Manual and comply fully with government labour laws.		20 injuries recorded in Pun Hlaing Hospitals	Enhance driver safety programmes, vehicle maintenance protocols, and traffic management to eliminate vehicular collision incidents across all operations. Provide regular toolbox talk training sessions for all front and back-end employees.	GRI 403 – 2
Climate Change, Energy & Water Use, Waste & Effluents	Continue to collect baseline data to be able to set the numeric targets Reduce waste by 10% through employee awareness programmes Engage employees on waste reduction, recycling, and responsible disposal practices through regular training and awareness campaigns	N/A	CO₂ emissions (t): 9,158 Total Energy Consumption (watt-hours): 8,880,742,006 Water consumption (litres): 123,134,000 Non-hazardous waste (t): 1,445 Hazardous waste (t): 914	CO₂ emissions (t): 8,694 Total Energy Consumption (watt-hours): 8,518,620,875 Water consumption (litres): 119,692,000 Non-hazardous waste (t): 1,678 Hazardous waste (t): 584	Continue to collect baseline data to be able to set the numeric targets Engage employees on waste reduction, recycling, and responsible disposal practices through regular training and awareness campaigns. Increase our renewable energy consumption, focusing on solar energy Continue reducing the amount of solid waste send to landfills. Provide training on driving for fuel efficiency. Each business unit supports this overarching target through tailored short-medium and long-term actions	GRI 302 – 1 GRI 305 – 1 GRI 305 – 4 GRI 302 – 3 GRI 305 – 2

Stakeholder Engagement

GRI 2-29

In a fast-changing world, FMI’s close relations with its stakeholders enable it to understand the present and future challenges that its customers face, as well as the trends that are shaping consumers’ demands. FMI has identified eight categories of stakeholders including customers, employees, investors, suppliers, local communities, government, financial institutions and NGOs. Engaging with them-and first and foremost with our employees – forms the basis of our strategy and actions and defines the frame in which we operate.

FMI is committed to nurturing its employees and values partnerships with its customers, local communities, business partners, investors, and other stakeholder groups. FMI has in place various channels and platforms to help it communicate with stakeholders to better understand their needs. Please see the table below for an overview of these platforms and topics raised by key stakeholders.

STAKEHOLDERS	HOW FMI LISTENS	WHAT THEY HAVE SAID	WHAT FMI IS DOING
Business Partners and Suppliers	Email Phone FMI's website and social media Meetings and Workshops	Key sustainability topics (material issues) Strong reputation Reliable and transparent	Stakeholder consultation Sharing FMI’s policies and Code of Conduct Background checking and quality inspection control
Communities	Ad hoc meetings Feedback channel Volunteering Sponsorship Social media	Strong reputation Appreciation Always ready to give a hand	Earth hour FMI Decaux bus stops Digital cleanup activities Livelihoods and Food Security Fund ('LIFT') programmes Pun Hlaing Hospitals and Wave CSR vaccines campaign CSR medical visit Creating jobs Affordable housing opportunities Eco-friendly energy solutions World Clean-up day activities Tree Planting activities Creating job opportunities Yoma International Marathon 2026
Customers	Customer service channels Email and phone communication Site visits Event launches	Feedback to improve services	Quality control Service improvement Innovative products offering Payment restructuring and extensions Accessible mortgage plans Accessible digital healthcare services Expanded network coverage
Investors	Annual general meeting YSX announcements Social media Annual reports Email and phone Corporate website Press release Conferences/Seminars Board meetings	A positive and increasing focus from investors on ESG reporting in recent years	Annual reports YSX announcements Social media Press release event Seminars FMI shifted investor relations and engagement to virtual channels to ensure stakeholders and investors get corporate information, disclosures and FMI's businesses updates on time
Financial Institutions, including IFC and ADB	Email and phone communications (ongoing) Corpoate website (ongoing) Reporting and disclosures (ongoing)	Apply guidelines Never miss to report	Quarterly report Annual report Implementing environmental management plan at construction sites Relationship building Governance, ethics and regulatory compliance Improved disclosure practices through more structured and timely reporting Strengthened risk management and compliance processes in line with regulatory requirements.
NGOs (such as WWF)	Visits and meetings Partnerships Events and conferences	Open to collaborate in joint projects	Joint events (World Recycling Day, World Cleanup Day, Composting) and programmes.
Regulators (YSX, SECM, Central Bank)	Renewal of government approvals Consultations with statutory bodies Conference calls and briefings Meetings Annual general meetings Press conference Roundtable discussion with relevant government agencies Reports	Appreciation Good feedback for complying with national regulations	Participated and contributed in policies adaptions and recommendations Meetings Meet regulatory requirements Conducted continuous consultations from government and regulators Updated company rules to align procedures as needed

Our People
Workforce Movement

GRI 401-1, GRI 2-7

FMI is setting the benchmark with its strong commitment to be a responsible employer. The Group invests in its people to build careers around a shared culture of fairness, diversity, empowerment, and recognition. Successful employee engagement is a necessary requirement for the Group’s ambitious growth plans and progress towards achieving its Mission.

Employee Profile

Total Number and Percentage of Employees by Employment, by Gender

	Head Count	Percentage	Head Count	Percentage	Total Number of Employees
	Male		Female		Total Number of Employees
FY2025	2,537	43%	3,358	57%	5,895
FY2026	2,560	43%	3,442	57%	6,002

Total Number and Percentage of Employees by Employment, by Age Group

Employees by Age	Male		Female
Employees by Age	Head Count	Percentage	Head Count	Percentage
Less than 20	49	1%	59	1%
20 – 29	2248	38%	2279	38%
30 – 39	2200	37%	2187	36%
40 – 49	840	14%	860	14%
50 – 65	538	9%	595	10%
66 - 75	19	0%	21	0.3%
>75	1	0%	1	0.0%

Total Number and Percentage of Employees by Engagement, Turnover and Absenteeism Rate

	Head Count	Percentage	Head Count	Percentage	Head Count	Percentage
	Employees’ Engagement*		Turnover**		Absenteeism Rate**
FY2025	4,896	83%	76	1%	37	0.6%
FY2026	5,039	84%	300	5%	56	1%

Note:

* The company measures how motivated, committed and satisfied employees feel toward their work.
** The rate at which employees leave the company during the reporting period.
*** The rate at which employees are absent from work.

Employee Skills Training and Development

GRI 404-1, GRI 404-2

FMI is committed to building employee capabilities through structured training and development initiatives that support professional growth and organisational effectiveness. In line with this commitment, the Group provides equal access to training and professional development opportunities for both male and female employees, promoting equal opportunity and inclusive employee development across the Group. Established programmes, including the Yoma Leadership Forum, focus on developing middle management and enhancing leadership capabilities across the Group. To support continuous learning, the Group leverages its e-Campus learning platform, which provides accessible and flexible training through a combination of digital and classroom-based formats. Additional programmes, such as Yoma Emerging Stars (“YES”) (Batch 1-3) leadership development initiatives for emerging talent, further strengthen capabilities at the executive and supervisory levels.

Training effectiveness is evaluated through performance indicators and stakeholder feedback to support continuous improvement. The Group aims for 10 training hours per employee annually, delivered through a combination of in-person and digital learning formats.

Collectively, these initiatives contribute to employee well-being, capability development and the advancement of local talent, supporting the Group’s sustainability objectives and broader business transformation strategy.

Our Performance

Average hours of training per year per employee

	Average Training Hours
FY2025	9
FY2026	12

Total Number and Percentage of employees trained on anti-bribery and anti-corruption

	Head Count	Percentage
FY2025	2812	48%
FY2026	2722	45%

Total Number and Percentage of Employee Careers’ development Programmes and Performance Appraisal Processes

	Performance Appraisals		Careers’ Development
	Head Count	Percentage	Head Count	Percentage
FY2025	5,895	100%	1,162	19.7%
FY2026	6,002	100%	1,257	21%

Health & Safety

GRI 403 – 2

Providing a healthy and safe work environment for employees, customers, business partners and visitors is one of FMI’s top priorities. Every employee has a personal responsibility to support this commitment. Employees are obligated to carry out their work in a safe manner, without causing harm to themselves or others and to report any potentially unsafe or unhealthy situations immediately. They must observe and follow all safety and environmental regulations laid down in the operations instructions, including putting on the necessary safety equipment, where applicable.

Any health and safety accidents as well as occupational health & safety inspections are registered according to the type of case and incident. These are consolidated into a monthly report and reviewed by Risk Management and Assurance, as part of the overall risk assessment process.

The Group recorded no work-related fatalities in either FY2025 or FY2026. During these periods, 16 employees experienced work-related injuries in FY2025, compared with 20 employees in FY2026.

Number and Percentage of employees trained in health and safety standards

	Head Count	Percentage
FY2025	1,618	27%
FY2026	1,766	29%

Note : Employee data presented in the tables above includes from FMI head office, Yoma Bank, Pun Hlaing Hospitals, Yoma Land and Memories Group.

Our Planet

Balancing the need for rapid development with good stewardship of Myanmar’s resources, FMI is dedicated to safeguarding, and where possible, improving Myanmar’s environment – for the people of Myanmar, and to ensure the sustainability of its own business. The Group is mindful of its environmental impact and aware of the complexities involved in topics like climate change. FMI considers its net impact on the environment to be positive, but many challenges remain in Myanmar.

Energy Efficiency & Climate Change

FMI started collecting data across our various subsidiaries; from FMI head office, Yoma Bank and Pun Hlaing Hospitals to have a better understanding of GHG emissions. We have included in our calculations, renewable and non-renewable energy consumption and electricity. We will continue to monitor and evaluate the relevance of the metrics used as our business continues to evolve.

Energy Consumption

GRI 302-1

	FY2025	FY2026
Energy consumption: renewable fuel sources in watt-hours	4,480,000	4,529,000
Energy consumption: non-renewable fuel sources in watt-hours	969,352,000	1,278,403,000
Energy consumption: electricity in watt-hours	8,876,262,006	8,514,091,875

Green House Gas (GHG) Emissions

GRI 305-1, GRI 305-2, GRI 305-5

	FY2025	FY2026
Total Scope 1 GHG emissions in metric tonnes of CO2 equivalent	4,982	4,642
Total Scope 2 GHG emissions in metric tonnes of CO2 equivalent	4,113	4,003
Total Scope 3 GHG emissions in metric tonnes of CO2 equivalent	63	49
Total Scope 1 GHG emissions reduction in metric tonnes of CO2 equivalent	N/A	592
Total Scope 2 GHG emissions reduction in metric tonnes of CO2 equivalent	N/A	296
Total Scope 3 GHG emissions reduction in metric tonnes of CO2 equivalent	N/A	14
GHG intensity in metric tonnes CO2 equivalent per unit of organisation-specific metrics	26.91	15.30

Waste

GRI 306-2

FMI has put in place various policies to minimize resource consumption and manage waste effectively. We are committed to managing our waste properly, implementing the concept of a circular economy – reducing, reusing, recycling, and replacing throughout our operations.

	FY2025	FY2026
Total waste generated in metric tonnes	2,359.34	2,262.36
Total waste diverted from disposal in metric tonnes	N/A	0.03
Total waste directed to disposal in metric tonnes	2,359.34	2,262.33
Hazardous waste generated in metric tonnes	914	584
Hazardous waste directed to disposal in metric tonnes	914	584
Non-hazardous waste generated in metric tonnes	1,445	1,678
Non-hazardous waste directed to disposal in metric tonnes	1,445	1,678

Water and Effluents

GRI 303-3

FMI acknowledges its responsibility to preserve the quality of the land, water and air and actively work to protect and converse the land it owns and operates on. We used mainly the source of treated ground water.

	FY2025	FY2026
Total water withdrawn from all areas in litres	123,134,000	119,916,000
Total water discharge in litres	110,820,600	107,924,400
Total water consumption in litres	123,134,000	119,916,000

Note: The data presented in the tables above includes from FMI head office, Yoma Bank and Pun Hlaing Hospitals.

Our Sustainability Officer

The Yoma Group has designated Daw Saw Preei Nyo as its Sustainability Officer to create strategy and outline approach to ensure the Company’s business goals and value chain are aligned with its sustainability goals. As a sustainability officer, she is mainly responsible to communicate groupwide sustainability initiatives to internal and external stakeholders, and to educate and inform them practices the Group’s businesses shall adopt to alleviate negative impact the Group may have on the environment it operates in. While being responsible to ensure adherence to relevant laws and regulations, she also keeps track of the Group’s Sustainability KPIs, provides training on sustainability topics, and ensures that the Group sets and meets its environmental goals, with an emphasis on the proper use of available resources and sustain these resources for future generations.

Sustainability & Responsibility